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Learn how to make a payment or set up/change your Direct Debit
Find out about current interest rates, any recent changes, and what they mean for you
If you are SME Business with a Commercial loan and you need support.
Stay informed with our most recent news.
Local communities are close to our hearts and we support several charitable causes and community groups. Our employees also coordinate various initiatives throughout the year, including volunteering and fundraising days in Shannon and Dublin. Some of our beneficiaries to date include; Milford Hospice, Our Lady’s Hospice, Irish Cancer Society, ClareHaven, Adapt House, Mid West Simon Community, Dublin Simon, St Michaels House.
At Pepper Advantage, we believe that our customers are at the heart of everything we do. Your experiences, thoughts, and feelings are incredibly important to us, and we are committed to continuously improving our services to better meet your needs.
From time to time, we may reach out to you, via text message (SMS), with a customer survey, as we would like to hear from you about your experiences with us. Your feedback will help us understand what we are doing well and where we can make meaningful improvements. By sharing your insights, you will play a crucial role in shaping the future of our services.
The person I spoke to was Jacob, he was extremely helpful, I received my paperwork within days and he called to make sure that I received it. I'm very happy with pepper so far.
The customer service people I spoke to were amazing, they included Victoria, Lorraine, and Ciara, they were so very helpful and reassured my with my enquiries, they are definitely an asset to your business.
I always find the staff very helpful and very understanding of the issues that are required.
The person I spoke to was very professional and polite and helped me set up a direct debit for my payments.
I found the person positive, polite and professional.
I must say since you took over my mortgage, I’m so grateful for your patience and understanding, as I was very nervous initially. The experience has been a pleasure.
Keep doing what ye are doing, everyone at Pepper must be the best to deal with. You are very friendly people.
I was very impressed with the way my query was dealt with and the required documents were in the post the following day.
Pepper is committed to working with customers who are in or facing financial difficulties to find the best solution where possible to get you back on track.
Managing your finances can be challenging at times. If you are worried about your mortgage repayments, let us know. The sooner you share your situation with us, the sooner we can help you find a solution.
If you have fallen behind with your mortgage repayments or are worried about the prospect of falling behind, the Standard Financial Statement (SFS) is a form designed to help you. Please see our consumer guide to completing the SFS.
Our friendly and experienced team is here to help you succeed by offering the right support whenever you need it.
If you can’t find the information you’re looking for, contact us and we’ll answer any questions you may have.