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We're here to help
Make it easier to manage your mortgage with all the information you need in one place
What can we help you with today?
Have a general mortgage query?
Do you need to register for MyPepper, complete a form or switch your loan account?
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Make a payment
Discover your payment options and learn how to make a payment to your mortgage account. You can also set up or change your Direct Debit.
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Understand interest rates
Learn about current interest rates, recent changes and how they may impact you.
Do you have a Commercial/SME loan?
If you are SME Business with a Commercial loan and you need support.
Manage your Mortgage online with MyPepper
Want greater control and visibility over your Mortgage account? MyPepper lets you access your account online at anytime:
- View your account summary, check your balance, next payment date and next payment amount
- Make mortgage payments
- Complete a SFS or an I&E form in your own time as you can save and return to it later
- Access helpful forms and documents
Latest Updates
Explore the latest updates and important news from Pepper including helpful information on interest rates and managing your mortgage.
Helping our community thrive
Local communities are close to our hearts and we support several charitable causes and community groups. Our employees also coordinate various initiatives throughout the year, including volunteering and fundraising days in Shannon and Dublin. Some of our beneficiaries to date include; Milford Hospice, Our Lady’s Hospice, Irish Cancer Society, ClareHaven, Adapt House, Mid West Simon Community, Dublin Simon, St Michaels House.
Customer Surveys
At Pepper Advantage, we believe that our customers are at the heart of everything we do. Your experiences, thoughts, and feelings are incredibly important to us, and we are committed to continuously improving our services to better meet your needs.
From time to time, we may reach out to you, via text message (SMS), with a customer survey, as we would like to hear from you about your experiences with us. Your feedback will help us understand what we are doing well and where we can make meaningful improvements. By sharing your insights, you will play a crucial role in shaping the future of our services.
What our customers think of us
CUSTOMER UPDATE FEBRUARY 2024
Mortgage repayment error impacting some customers
We are currently contacting a small number of our customers in relation to a mortgage repayment error. If you are impacted by this error, you will receive a letter in the coming weeks.
For more information about the error, please read our update.
Get the support you need
Our friendly and experienced team is here to help you succeed by offering the right support whenever you need it.
If you can’t find the information you’re looking for, contact us and we’ll answer any questions you may have.