We're here to help

Make it easier to manage your mortgage with all the information you need in one place

What can we help you with today?

Have a general mortgage query?

Do you need to register for MyPepper, complete a form or switch your loan account?

Go to Help & Support

Make a payment

Discover your payment options and learn how to make a payment to your mortgage account. You can also set up or change your Direct Debit.

Go to payments

Understand interest rates

Learn about current interest rates, recent changes and how they may impact you.

Explore interest rates

Do you have a Commercial/SME loan?

If you are SME Business with a Commercial loan and you need support.

Learn more

Manage your Mortgage online with MyPepper

Want greater control and visibility over your Mortgage account? MyPepper lets you access your account online at anytime:

View your account summary, check your balance, next payment date and next payment amount
Make mortgage payments
Complete an SFS or an I&E form
Access helpful forms and documents

Latest Updates

Explore the latest updates and important news from Pepper including helpful information on interest rates and managing your mortgage.

Company news

Pepper Advantage Ireland launches new Temporary Fixed Interest Rate Reduction ARA solution for customers in financial difficulty

September 8, 2023

New temporary fixed interest rate reduction solution will complement existing suite of forbearance solutions available to support customers.

Company news

Pepper Advantage increases variable mortgage rates on certain residential mortgages following further increases in European Central Bank rates

July 28, 2023

Pepper will today start notifying certain residential mortgage customers of increases in their variable rates.

Lady entering credit card details into her phone

Budgeting

Tips and tools to manage your money

June 14, 2023

Making big financial decisions and managing everyday finances can feel daunting. Getting a clear understanding on how much you really spend and on what, can help you stay in control and reach your financial goals.

Helping our community thrive

Local communities are close to our hearts and we support several charitable causes and community groups. Our employees also coordinate various initiatives throughout the year, including volunteering and fundraising days in Shannon and Dublin. Some of our beneficiaries to date include; Milford Hospice, Our Lady’s Hospice, Irish Cancer Society, ClareHaven, Adapt House, Mid West Simon Community, Dublin Simon, St Michaels House.

Explore Pepper in the community

What our customers think of us

★★★★★

Extremely helpful

The person I spoke to was Jacob, he was extremely helpful, I received my paperwork within days and he called to make sure that I received it. I'm very happy with pepper so far.

Tina, Wicklow

★★★★☆

Amazing

The customer service people I spoke to were amazing, they included Victoria, Lorraine, and Ciara, they were so very helpful and reassured my with my enquiries, they are definitely an asset to your business.

Jean, Waterford

★★★★★

Very understanding

I always find the staff very helpful and very understanding of the issues that are required.

Aidan, Dublin

★★★★☆

Professional

The person I spoke to was very professional and polite and helped me set up a direct debit for my payments.

Keith, Dublin

★★★★☆

Positive and polite

I found the person positive, polite and professional.

Brendan, Waterford

★★★★★

Patience and understanding

I must say since you took over my mortgage, I’m so grateful for your patience and understanding, as I was very nervous initially. The experience has been a pleasure.

Maria, Cork

★★★★★

Keep doing what you are doing

Keep doing what ye are doing, everyone at Pepper must be the best to deal with. You are very friendly people.

Mary, Cork

★★★★★

Impressive

I was very impressed with the way my query was dealt with and the required documents were in the post the following day.

Alex, Kilkenny

Experiencing financial difficulties? Please get in touch

Pepper is committed to working with customers who are in or facing financial difficulties to find the best solution where possible to get you back on track.

Managing your finances can be challenging at times. If you are worried about your mortgage repayments, let us know. The sooner you share your situation with us, the sooner we can help you find a solution.

If you have fallen behind with your mortgage repayments or are worried about the prospect of falling behind, the Standard Financial Statement (SFS) is a form designed to help you. Please see our consumer guide to completing the SFS.

Find out more

Get the support you need

Our friendly and experienced team is here to help you succeed by offering the right support whenever you need it.

If you can’t find the information you’re looking for, contact us and we’ll answer any questions you may have.